Shipping Policy

Last Updated: 16 July 2026

Thank you for shopping with Agong Durian. We are committed to delivering premium fresh durians to your doorstep in the best possible condition.

Delivery Area

We currently deliver within Singapore only.

At this time, we do not offer international shipping.

Ready Stock

All products sold on our website are from ready stock and are fulfilled from our local inventory in Singapore.

Delivery Schedule

We offer the following delivery options:

Same-Day Delivery (9:00 PM – 11:00 PM)

• Available for orders placed before 8:00 PM (SGT) on the same day.
• Orders placed after 8:00 PM (SGT) will automatically be scheduled for next-day delivery.

Next-Day Delivery (9:00 PM – 11:00 PM)

• Available for orders placed after the daily cut-off time or by selecting next-day delivery during checkout.

Delivery slots are subject to availability and will be confirmed at checkout.

Delivery Fees

Delivery charges are calculated and displayed during checkout before payment is completed.

Order Processing

All orders are carefully inspected, packed, and prepared to ensure the freshness and quality of our premium durians before dispatch.

As our products are fresh and highly perishable, orders cannot be modified or cancelled once they have been processed for delivery.

Delivery Attempts

Please ensure that someone is available to receive your order during the selected delivery window.

If delivery cannot be completed due to an incorrect address, recipient unavailability, or failure to respond, additional delivery charges may apply for re-delivery.

Delivery Delays

While we strive to deliver within the selected delivery window, delays may occasionally occur due to unforeseen circumstances such as adverse weather, traffic conditions, public holidays, or courier disruptions.

Should there be any significant delay, we will notify you as soon as reasonably possible.

Inspection Upon Delivery

Please inspect your order upon delivery to ensure it meets your expectations.

If you receive:

• An incorrect item
• Damaged packaging
• Spoiled or defective products

Please contact our Customer Support within 24 hours of delivery and provide:

• Your order number
• Clear photos or videos of the affected product
• A brief description of the issue

All claims will be reviewed by our team. If the claim is determined to be valid, we may, at our sole discretion, offer a replacement, refund, or store credit.

Contact Us

If you have any questions regarding your order or delivery, please contact us